About
Impala Car Rental is a Harare hire company at 40 Chiremba Road, and reviewers also mention a Hillside branch and a team at Harare International Airport. Its Google rating sits at 2.9 from 527 reviews, and that figure hides a sharp split: 229 of the ratings are one star, while 191 are five.
The reviews that praise it are enthusiastic. A visitor from outside Zimbabwe expected car hire to be a minefield and instead found the airport team easy to deal with, even answering messages out of hours. They say the cars are not the newest but are well kept and reliable, and that a small problem was fixed within ten minutes. Other renters praise polite, attentive staff, a car that ran without trouble for two weeks, and roadside assistance around the clock. An older review notes a choice of limited or unlimited mileage, depending on the vehicle, and a follow-up call to check on the renter.
With so many one-star ratings, it pays to be careful. Inspect the car before you drive off, and get the mileage terms, deposit and any extra charges agreed in writing.
Good to know
- Wheelchair-accessible car park
- Wheelchair-accessible entrance